Cancellation and Refund Policy

1. INTRODUCTION

This Cancellation and Refund Policy outlines the procedures and conditions for cancellations and refunds for services provided by WEBSTRAKE TECHNOLOGIES LLP ("we," "us," or "our"). By purchasing any of our services, you agree to be bound by this policy.

2. CANCELLATION POLICY

You may cancel your subscription or service at any time by:

• Logging into your account and using the cancellation option (if available)
• Emailing us at contact@webstrake.com

Your cancellation will take effect at the end of the current paid term. Once you cancel your subscription:

• You will retain access to the service until the end of your current billing period
• You will not be billed for any subsequent billing periods
• No partial refunds will be issued for unused periods of service

3. REFUND POLICY

All purchases are non-refundable. We do not provide refunds for the following:

• Subscription fees (monthly, quarterly, or annual)
• One-time service charges
• Add-on purchases
• Setup fees
• Partial or unused portions of service periods

3.1 Exceptional Circumstances

In exceptional circumstances, we may consider refund requests on a case-by-case basis. Such circumstances may include:

• Technical issues that prevent delivery of the service, where we were unable to resolve the issue within a reasonable timeframe
• Incorrect charges or billing errors

To request consideration for a refund under exceptional circumstances, please contact our customer support at contact@webstrake.com with the subject line "Refund Request" and include your order details, reason for the refund request, and any relevant supporting information.

4. DATA RETENTION AFTER CANCELLATION

Upon cancellation of your services:

• We will retain your account data for a period of 30 days after the effective cancellation date
• During this period, you may request a copy of your data by contacting us at contact@webstrake.com
• After 30 days, we may permanently delete all data associated with your account
• We may retain certain information as required by law or for legitimate business purposes

5. SUBSCRIPTION RENEWALS

Unless you cancel your subscription before the renewal date:

• Your subscription will automatically renew at the end of each billing cycle
• You will be charged the applicable subscription fee using your designated payment method
• Subscription renewal notifications will be sent to your registered email address prior to renewal

6. CHANGES TO SUBSCRIPTION PLANS

You may upgrade your subscription plan at any time. When upgrading:

• You will be charged the prorated difference between your current plan and the new plan for the remainder of the billing cycle
• Subsequent renewals will be at the full rate of the new plan

Downgrading to a lower-tier plan:

• Will take effect at the end of your current billing period
• No refunds will be issued for the remaining portion of your current billing period

7. CONTACT US

If you have any questions about this Cancellation and Refund Policy, please contact us:

By email: contact@webstrake.com